Terms of service.
Our Contract with You
1. These Terms and Conditions govern the sale of Services by Us and will form the basis of the Contract between Us and you. Before paying a deposit, please ensure that you have read and understood these Terms. Please contact us if you have any questions.
2. A legally binding Contract between Us and you will be created upon Our acceptance of your deposit payment, indicated by your email Confirmation. Order Confirmations will be provided Via Email and Text Message.
Booking your appointment:
1.1. You can book an appointment via our link on this website.
1.2. Your scheduled appointment is only reserved for 15 minutes, after this period has passed, if you have not paid your Deposit Fee to secure you appointment, then your reservation will be automatically cancelled without notice.
1.3. Once we have received your deposit Fee, your scheduled appointment is confirmed, although we reserve the right to amend or cancel your appointment at any time.
On your treatment day:
1.4. Please arrive on time prior to your booked treatment time. We reserve the right to refuse treatment to customers who are more than 15 mins late. Your deposit will be forfeit and the Contract will be Terminated in accordance with clause 12. We may be able to book another date for you, if we book another appointment date for you, you will need to pay another Deposit Fee.
1.5. Ensure that you have followed the Pre-treatment Advice that you would have received.
1.6. Appointments typically last up to 2 hours approximately, depending on your treatment. Babies and children cannot be present during the appointment. Please make necessary arrangements in advance.
1.7. We occasionally run behind schedule, due to the nature of the treatments, so please take this into consideration when planning your day.
Subsequent Appointments:
1.8. If you have booked in for a new Permanent Makeup treatment, you will need to book a 6 week top up appointment via the online booking system.
1.9. Complementary touch up treatments if needed come at no additional cost to the original price. There is no obligation on us to offer a touch up treatment. Vicasso Beauty Bar will decide whether you need a touch up treatment. The initial treatment may be sufficient, but if you do need a touch up appointment you are only eligible for one free treatment for any one new treatment paid for in full. Discounted treatments are not eligible, unless agreed otherwise in writing.
Services We Provide
The Services are listed on our website, www.vicassobeautybar.com we reserve the right to vary the Services at any time or add additional Services not listed on the website.
Agreed Customers Obligations
3.1. Complete all pre-treatment consent forms accurately. Please contact us if you have any questions.
3.2. Make all requested payments on time to avoid Termination of the Contract.
3.3. Follow the pre-treatment advice.
3.5. Arrive on time for appointments.
3.6. Follow the aftercare advice.
Our Obligations to you
4.1. Perform the treatments to our best ability.
4.2. Keep your personal information private and locked away safely.
4.3. Use our best endeavours to provide you with an excellent experience and good customer service and on going support where
needed.
Charges, Payment and Refunds
5.1. The price of our treatments are quoted at the time of booking.
5.2. All pricing is subject to consultation. Our prices are subject to change without notice.
Booking Fees
6.1. No appointments can be confirmed without a paid deposit. Consultations are free of charge.
6.2. Deposit Fees are charged and deducted from the price of treatment.
6.3. Deposit Fees are non-refundable.
6.4. Treatment Fees must be paid in full on the first appointment, nothing to pay on 6 week top up appointment.
Intellectual Property Rights
8.1. Pictures will be taken during your treatment for insurance and reference purposes and they may be used by Vicasso Beauty Bar for marketing purposes on social media sites and on our webpage. Please notify us if you wish to opt out of this.
8.2. All intellectual property rights in or arising out of or in connection with the Services will be owned by us.
How we may use your personal information
9.1. We will not use any personal information you provide to us to:
9.1.1. provide the Services
9.1.2. process your payment for the Services
9.1.3. Inform you about similar services that we provide, but you may stop receiving these at any time by contacting us.
9.2. We will process your personal information in accordance with our Privacy Policy, the terms of which are incorporated into this Contract.
Our responsibility for loss or damage suffered by you
10.1. We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the booking/consultation process.
10.2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of Vicasso Beauty Bar, Staff or Students, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products OR including the right to receive treatments which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care and, where installed by us, correctly installed]; and for defective products under the Consumer Protection Act 1987.
10.3. We are not liable for business losses. We only supply the products and services for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
10.4. All terms of your treatment are mentioned on your treatment forms which you will read, sign and agree to before your treatment. If you do not agree to these terms, you will not be able to proceed with your treatment. Please ensure that you read these terms in full before your treatment and your signature shall constitute your agreement
10.5. We will not be held liable for any infections as a result of poor aftercare.
Cancellation and Termination of appointments
11.1. If you wish to cancel your appointment your Deposit Fee will is none refundable and will be forfeited. You can ask for a voucher to be spent at a different time or you can gift to someone else. You will need to pay the Deposit fee again to secure another appointment date. If you do not show to your appointment the card that you paid a deposit fee to will be charged the full amount of scheduled appointment.
11.2. We reserve the right to refuse treatment to customers who are more than 15 mins late. Your deposit will be forfeit and the Contract will be Terminated in accordance with this Clause 12.
11.3. We reserve the right to refuse to treat a client who we feel seems unfit to make a positive decision, anyone under the influence of drugs, alcohol or medication that may impair decision making.
11.4. We reserve the right to refuse to treat a client who has unreal expectations, pushing the beautician to veer out of the rules of Permanent Makeup, or anyone who is aggressive. If you are sent away from your appointment without having had the treatment that you booked in for your deposit payment is none refundable.
Events outside of our control
12.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by any act or event beyond our reasonable control this includes any changes that occur in relation to the current Covid-19 pandemic (Event Outside Our Control).
12.2. If an Event Outside Our Control takes place that affects the performance of our obligations under the Contract:
12.2.1. We will contact you as soon as reasonably possible to notify you
12.2.2. Our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. We will arrange a new date for performance of the Services with you after the Event Outside Our Control is over.
General
13.6. Governing law and jurisdiction. This Contract is governed by U.S. law and each party irrevocably agrees to submit all disputes arising out of or in connection with this Contract to the exclusive jurisdiction of the U.S. court.